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Service & support

Selling you a machine is the easy part. We also install it, maintain it, keep parts for it and answer the phone when it acts up — so your floor keeps earning.

What we offer

From delivery day to year five.

01 — Installation

Installation & setup

We deliver the machine, place it, configure it and test it on your floor. You don't sign off until it's running the way it should.

02 — Maintenance

Servicing & maintenance

Regular check-ups catch worn parts before they fail. When something does break, we come and fix it — a standing machine earns nothing, and we treat it that way.

03 — Parts

Spare parts

We source and stock parts for the equipment we supply, so a broken bill validator or button panel means a swap, not weeks of waiting.

04 — Support

Technical support 24/7

Call and you get a technician, not a ticket queue. Configuration questions, error codes, odd behaviour — any hour, because casinos don't keep office hours.

Why operators stay with us

Every hour a machine stands dark, it costs you money.

We service the same cabinets we sell, so our technicians aren't guessing — they've had the same machine open on a bench many times before. Faults get found fast and fixed right the first time.

Routine maintenance visits, emergency call-outs, parts — one phone number covers all of it.

Talk to Our Team
  • Preventive maintenance — scheduled checks that catch problems while they're still cheap.
  • Fault repair — quick diagnosis, fixed on site wherever possible.
  • Spare parts — sourced and supplied for the equipment we provide.
  • 24/7 technical line — a technician on the phone, any hour.
  • Mixed fleets — one partner across brands and cabinet types.
How we work

From first call to live floor.

Tell us about your floor

What you run, where you are, what's causing trouble and what you want to change.

Get a straight quote

What we'd do, what it costs and how fast we can respond. No surprises later.

We set everything up

Delivered, positioned, configured and tested on your floor until it's ready to earn.

And we stay reachable

Maintenance visits, parts and a phone number that gets answered.

Machine trouble, or planning ahead?

Whether you're buying new machines or need someone to look after the ones you have — call us or send a message.